Archona Games stores relevant information supplied by you in order to fulfill your Kickstarter Reward and other purchases on our website, and in order to sent you emails about our products.
At Archona Games we are committed to protecting your privacy. We use the information we collect about you to provide a more personalized experience. Any personal information provided to or gathered by Archona Games through this website or otherwise is processed by Archona Games. Archona Games is also the data controller.
We aim to process your personal data fairly and lawfully and in line with codes of industry best practice.
We undertake to only contact you with relevant information about our company’s products for which you expressed interest.
You may at any time, unsubscribe from our email list.
Your Privacy Choices
You may contact us to have your personal information removed from our services.
You may at any time request to see the information we hold about you and we undertake to provide this information within 30 days.
We undertake to store your digital data in secure locations, and to only allow appropriate members of staff to access it.
Your data is stored as follows:
Archona Games Webstore: Your account information is stored in the Celery store platform (https://www.trycelery.com/). All payment information is securely protected by encrypted transactions with your bank or payment service such as Stripe, Paypal, etc.
Archona Games Ambassador Program: We may collect information for people who want to participate in our Ambassador Program. The responses are stored securely on Google Forms.
Newsletters: We use MailChimp.com to securely store your emails for the purposes of sending newsletters. You can unsubscribe at any time.
CrowdOX: To process and handle fulfilment for Kickstarter or other crowdfunding rewards we use the pledge manager platfrom CrowdOX (www.crowdox.com).
Fulfilment: To process physical orders, we securely transfer your shipping address to our fulfillment service providers. Depending on the product, we may use various fulfillment service providers: Quartermaster Logistics, Happyshops, Unicorn Games, VFI, Pixie Games, Fulfillrite, Snakes & Lattes, BangWee, etc.
What information do we collect? How do we use it?
When you sign up for our newsletter, we need to know your e-mail address. This allows us to send you related news about our products and make customized online ads about our products. When you back our Kickstarter campaigns or purchase products on our webstore or CrowdOX, we need to know your name, shipping address, phone number, email address in order to be able to deliver the product to you. When you enter a contest or other promotional feature, or sign up for a newsletter, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. We may ask for other information such as age, location and your preferences in relation to games and other Merchandising. This information is used to personalise our services to you and to create aggregate reports. The reports will not contain any personally identifying information. We also monitor customer traffic patterns and site usage to help us improve the design and layout of the service.
Correcting, Amending, Deleting and/or Obtaining Personal Information and/or Opt-Out of Future Communications
Please contact us to:
- see what data we have about you, if any;
b. change/correct any data we have about you;
c. ask us to delete any data we have about you; and/or
d. opt out of future communications from us.
Archona Games markets itself through and on ad networks and social media channels including but not limited to Google AdWords and Facebook. Part of this includes marketing known as “remarketing”. Remarketing is often done through cookies and other means. As a User, you agree that information submitted to us when using our Services, or which we may have based on your browsing activity on our Website, may be used for remarketing and audience targeting.
How does Archona Games protect customer information?
Whenever you provide your details we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us, our cloud services or payment providers. Furthermore, we follow strict security procedures in the storage and disclosure of information that you have given us, to prevent unauthorized access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
What about “cookies”?
Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that.
Will Archona Games disclose the information it collects to outside parties?
Archona Games may provide aggregate statistics about the users of the Archona Games and Celery webstore, sales, traffic patterns and related site information to reputable thirdparty vendors, but these statistics will include no personally identifying information. We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access only to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the EU’s Data Protection legislation.
What happens in the event of a data breach?
If there is a data breach that is likely to result in a high risk to the rights and freedoms of individuals, we will notify all parties involved as well as any supervisory authorities within 72 hours. We have also put procedures in place to effectively detect, report and investigate these personal data breaches.
We are committed to protecting your privacy. We use the information we collect on the site to make your visit at Archona Games as useful as possible and to enhance your overall experience. We will not sell trade or rent your personal information to others, except in the event of a major capital restructuring of Archona Games such as a change of ownership.