If you have received damaged components or have missing components, please use this form to submit a replacement parts request.
Return and Refund Policy:
If you have a game that was purchased on our webstore and is still in shrinkwrap, it is eligible to be returned to Archona Games. We reserve the right to deny the request based on the circumstances (i.e., if the game was purchased a long time ago).
You are responsible for returning the game to our fulfillment center (i.e., you pay for shipping) in the same condition you received it. We will provide a special identifying code to write on the box and on a piece of paper in the box so the fulfillment center knows how to process it. Please contact[email protected] with your order number so we can provide the code.
Upon receiving the game, we will issue a refund equal to the original payment via our store (to the person who placed the order).